How we handle your information.

What we collect

When you submit a quote request, we collect the information you provide so we can respond to your inquiry. This includes your name, phone number, email address, delivery address, business name, industry, product interest, estimated quantity, preferred supply frequency, and any additional details you choose to share.

• Full name, phone number and email address
• Delivery address and business name, if provided
• Product interest, quantity and supply frequency
• Optional notes and UTM campaign parameters, if present

How we use it

We use the information you submit to follow up on your quote request, discuss product specifications, and coordinate supply or private-label opportunities. We do not sell your contact information to third parties, and we do not use it for marketing email lists unless you explicitly request it.

Where and how it is stored

Inquiry data is stored through Lovable Cloud, which is built on Supabase. The database is protected by row-level security, and submitted data is only accessible to the Tissora service account used to process inquiries. The browser never reads quote submissions directly; the write is handled by a server function.

Cookies and analytics

The site uses a lightweight analytics helper to track clicks on phone numbers, email addresses, and call-to-action buttons. This is not a third-party advertising tracker. No cookies are used to track users across other websites.

Retention and deletion

We keep quote inquiries for as long as needed to manage the relationship and fulfill any resulting orders. You can request that your information be removed or corrected by contacting us at the email address below.